Terms and Conditions
The issuing of tickets and vouchers and/or participation on the tours, transfers, accommodations shall be deemed to be consent to the Terms and Conditions of UpClose Belize.
Payment: We accept the following methods of payment in US% or BZD currency only: Wire Transfer; Cash; Visa, Mastercard; PayPal
Rate Information: Rates are based on US$ Dollars and are per person. Some tours in a package may require a minimum count of participants (usually 4 but actual minimum varies depending on tour). Unless booked as a private tour, tour availability is not guaranteed. Prices are subject to change at any time before you confirm. Once confirmed with payment, tour is subject to any changes in government fee structures, such as park entry fees. You may be joined with other persons or groups on a tour – but never to exceed established guide to guest ratios – unless booked as a private tour. Items included on tour are specified in the tour description – Please read your itinerary carefully. Full day tours usually, but not always, include: o Meet & greet and tour transfers o guided tour with experienced and professional guide o entrance fees o purified water o some tour equipment Items not included are specified on the tour description – please review carefully. Rates typically exclude: o Gratuities are optional – please feel free to tip your driver/guide for a job well done o Items of personal nature (bug spray, sunblock, towels, medication) o Meals and Beverages not specified o some tour equipment
Deposit / Payment Requirement: 50 % Deposit required to confirm reservations Final Balance payable prior to tour departure or 45 days before first day of package Itinerary and rate are not guaranteed and subject to change until reservations are confirmed with payment
Cancellation Policy: Full refund in the event we cancel your tour due to adverse weather or other conditions No refunds will be given for “no-shows” No refunds are given for any unused portions of the tour or package No refunds on deposits made if final payment is not received and your tour is then canceled by us
Liability and Important Notes (short version – please note full version accompanying this document): UpClose Belize is not responsible nor liable for acts of God or circumstances beyond our control. * The participant acknowledges and accepts the inherent risk of participation en-route to and/or from and during the Tour, including but not limited to the following: trips or falls; collisions or encounters with other persons or vehicles; being jostled; or otherwise shaken; subject to close contact with others; travel terrain which may be narrow, uneven and unpredictable and, in some instances, be required to walk or stand for significant periods. * UpClose Belize is not liable for any injury, death, accident, delay or loss as related directly or indirectly with tours or transfers. * UpClose Belize is not liable for any expense(s) incurred by loss or damage to the guest’s personal property while participating in any tour/package. * The participant declares to be aware and informed regarding the nature and risks associated with tours and about the risks of traveling through Belize in general. * UpClose Belize reserves the right to accept or decline any passenger should such person’s health, general deportment, or improper clothing as described on itinerary impede the operation of the services to the detriment of the other passengers. Refunds regarding these passengers will be handled on an individual basis. UpClose Belize reserves the right to cancel or reschedule any itinerary as may be deemed necessary for the carrying out of the tour package either before departure or en route, or withdraw any tour or package.